Refund Policy
A legal disclaimer
At Liberty Seeds, your satisfaction and the success of your plant are our top priority. If you are dissatisfied with your order for any reason, we will be more than happy to provide you with a replacement, exchange or full refund. Shipping charges are not refundable.
Refund Policy - the basics
You must contact us to let us know you wish to submit a return in order to begin the return process. Do not return the products until you have received our confirmation of your return. We will provide you with a specific mailing address dedicated specifically for returns. PLEASE DO NOT return products to any other office addresses listed on the website.
Details
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For germination issues and order delivery issues, please contact us.
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We replace seeds that have failed to germinate to customers in eligible states at our discretion.
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Due to local restrictions, customers in the following states are not eligible for replacements: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kentucky, Louisiana, Nebraska, New Hampshire, North Carolina, North Dakota, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, Wyoming. The eligibility for replacements is determined by the shipping address associated with your order.
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Always buy 10% more seeds than you plan to grow. A 90% germination rate is reasonable and expected, and we will not replace seeds if your germination rate was greater than 89%.
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Please submit germination issues within 60 days of purchase.
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Replacements will be issued in the form of a store credit and are calculated based on the price of the seeds at the time of purchase.